Beautiful full length ball gown with halter neck. Empire line design, side zip and stunning jewel embelishment on bust line. Matching chifon stole.
A real show stopper.
All UK orders are sent via Royal Mail.
7 days delivery for UK - £5 delivery charge with Royal Mail
10 - 14 days delivery for Europe - £15 for European delivery charge with Royal Mail
10 - 14 days delivery for rest of the world £30 delivery charge for Rest of the world.
Please be aware that for any items you order, you are liable for any import duty or taxes that our customs may apply.
Please note that any order placed outside of the UK mainland will be processed and despatched at the descretion of 5th Avenue Ltd.
All orders require signing for as proof of delivery
If your chosen goods are out of stock or no longer available, we will advise you by email.
If we cannot meet your requirements, we will credit your method of payment.
If you would like to purchase or collect your order in our store please email us at customercare@5thavenueclothes.co.uk and we will reserve and package your purchase.
If you have not received your order please email customercare@5thavenueclothes.co.uk or call 01943 607724
RETURNS AND REFUNDS
If you are not completely satisfied with your goods 5TH AVENUE offer a 7 day return or exchange policy.
This policy only applies to items bought online at www.5thavenueclothes.co.uk and does not apply to items purchased in store.
CANCELLING YOUR ORDER
The United Kingdoms Distance selling Regulations give you the right to cancel your order for any item purchased from www.5thavenueclothing.co.uk, for a full refund. The exception is goods that cannot be returned for hygiene reasons
How To Return Or Exchange An Item By Royal Mail:
The address for returns is:
5th Avenue
3 Dalesway House
South Hawksworth Street
Ilkley
LS29 9LA
Complaints
In the very rare circumstances that you may wish to make a complaint please do that in writing to the following address:
3 Dalesway House
South Hawksworth Street
Ilkley
LS29 9DX
When returning faulty items please ensure that all items are returned to us in a saleable condition. Failure to do so may result in 5TH AVENUE being unable to accept a return.
Clothing: When trying on clothing, please ensure that you are not wearing any deodorant or fragrance that may leave a mark or scent.
Jewellery: Avoid contact with deodorant, perfume, hairspray or water. Avoid scratches by storing in a non-abrasive pouch or box. Handle with care and do not apply unnecessary force. Please note, that for hygiene reasons we cannot accept returns of earrings, fascinators and hats.
Statutory Rights
Your statutory rights are not affected by our returns policy; in fact they are enhanced by this.
International Returns Policy
5TH AVENUE does not provide a free returns or exchange service for any orders shipped outside of the UK and any charges incurred for returning goods back to us for exchange or refund are the responsibility of the recipient. We will not reimburse the postal charges of returning an item or refund the original delivery charge unless that item is being refunded because it is faulty or has been sent to you in error.
We strongly recommend that the recipient use registered post, recorded delivery or another secure method of delivery from a reputable carrier, retaining the receipt until the recipient has received credit for the returned items. We can only refund or exchange an item if it is returned to us within 7 days of receipt. We regret that we cannot be held responsible for non-delivery of returned goods. If you intend to return an item, please advise us by emailing at customercare@5thavenueclothes.co.uk as soon as possible.
The goods must be returned unused, in their original undamaged packaging. We will consider the condition of the goods being returned when making a refund. You must return the item to us on cancellationof the order to receive a full refund or exchange. If you notify us of your intention to cancel the contract but do not return the goods to us we reserve the right to deduct the cost incurred by us in recovering the goods, from any refund you are owed.
International Exchange Policy
5TH AVENUE does not offer a free exchange service for any orders shipped outside of the UK, items may be returned using the returns policy described above for a full refund of the items purchased.
Customers requiring alternative items will be required to place a new order that will include the international delivery charge.
5th Avenue use Sagepay which is a secure payment gateway which ensures our customers can shop safely and securely.